Parts & Service

Improve your parts and service department coordination.

Time is critical in fixed operations, where every minute affects customer satisfaction and your dealership’s bottom line. That’s why it’s essential to bridge the gaps between your parts and service teams.

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More alignment. Fewer hold-ups.

Our parts and service solution improves interdepartmental visibility and collaboration. When both teams run effectively, your dealership gains significant opportunities to drive repeat business and customer loyalty.

Key Parts & Service Features

Advanced Inventory Management: Track parts by SKU and maintain consistent parts numbers for each item.
Seamless Parts Vendor Integration: Order parts in real time, track shipments easily, and ensure timely parts delivery.
Smart Service Scheduling: Digitally assign appointments and jobs to advisors and technicians with a few clicks, creating a smooth, organized workflow.
Real-Time Technician Performance Tracking: Monitor technician hours, completion rates, RECT KPIs, and more.
Automated Ticket Progress Alerts: Keep your team in sync with automatic notifications and reminders as tickets move through every stage.

Dealer Benefits

Enhanced Inventory Control: Manage parts inventory with ease, increase accuracy and consistency, reduce overstock, and avoid costly shortages.
Optimized Resource Allocation: Balance workloads and quickly assign the right people to the right jobs for maximum technician performance.
Fast Issue Identification: Pinpoint process bottlenecks and areas for improvement with built-in dashboards.
Increased Workflow Efficiency: Drive productivity across your service bay by improving supply chain efficiency and minimizing scheduling conflicts.
Mobile Functionality: Give your techs greater mobility with the ability to attach images to repair orders, flag time, request parts, and more using any mobile device.

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